Dialogue, strategy & planning

Investing in the future

• We believe that having a concrete plan and being able to track your progress through it is the key to success. This is how we like to operate as a business, and how we like to run our projects.
• We like to work with our clients by talking with them, understanding their needs and desires, and then designing strategies to ensure we deliver for them time after time.
• We also develop long term digital strategies for our client's sites, to help them to get the most from their investment going forward.

User focussed design

Attracting & catching your users attention

• Understanding what people want and expect from a site is key to being able to provide value. We work hard to make sure our sites look and behave in ways that help people get want they want quickly.
• From the outset we focus on creating designs that help our clients to compete and stand out from the crowd, strengthening their brand, whilst providing site users with positive outcomes and bringing them back time and time again.
• Our full service solution means that we can provide all manner of design output for our clients, from brand development, logo design, corporate stationery, advertising & publicity material, brochures, animation and illustration.

Technical implementation

Building with highly evolved tools

• Whether its server or client side coding, database implementation or application development, we have the experience and expertise to deliver great results and robust solutions every time.
• We're Open Source advocates and have an in-depth knowledge of the best tools around (including WordPress, Joomla and Drupal).
• We have a consultative approach and create bespoke site functionality across the range of requirements, from E-Commerce and Content Management System (CMS) implementation to API and strategic social media integration.

Best practice approach

Utilising tried and tested systems

• We have cherry picked the best parts of PRINCE2, Agile and Scrum methodologies to create a smooth and scalable workflow process.
• We build our sites to be platform agnostic and cross browser compatible, ensuring our code is optimised for progressive enhancement.
• We carry out rigorous Quality Assurance procedures, including; functionality, compatibility, accessibility, browser and performance testing, and we ensure all our sites are standards compliant.
• Because we use Open Source tools all our websites are highly secure and protected against the range of online threats.

Digital marketing

Making your site stand out from the crowd

Our holistic approach to digital marketing ensures that our clients sites are easy to find and hard to forget.

• We optimise our sites for the most effective phrases within their market place and ensure that the major search engines can easily spider and list every page.
• We use the most up-to-date tools and knowledge to help our clients take advantage of the social media revolution and the latest email marketing applications to spread their content across the web.
• We ensure our clients have a clear view of how their sites are performing and offer reporting to help evolve an ongoing digital marketing strategy.

Analysis, reporting & measuring success

Achieving your full online potential

• A successful site is an evolving site, building on measurable strengths and enhancing efficacy. We like to stay involved post-launch measuring against Key Performance Indicators and providing regular strategic input to help our clients sites keep growing and progressing.
• We focus on; building traffic and page views, reducing bounce rates, measuring and increasing conversions, developing community engagement, and providing traffic analysis and user feedback tools. Our holistic approach delivers a clear view of how a site is performing and how it can best be developed and evolved.
• We offer regular health checks and site audits and work with our clients to develop progressive, clear, structured and achievable ongoing digital strategies.