DIGITAL TRANSFORMATION

The world is evolving

The digital landscape has shifted massively over the last few years, and many organisations are still struggling to find their footing in today’s digital world.  The increased use of multiple devices to access information online, the plethora of social media platforms and the ever evolving world of search engine algorithms are only a handful of the digital challenges facing organisations today.  These challenges are coupled with the fact that many organisations utilise a variety of different systems for different functions (billing, CRM, internal databases etc), some of which aren’t linked to each other, or to the website and other digital platforms.  Add to that an internal team comprised of individuals with different ideas about digital and a varying range of technological skills, competitors that are vying over user attention (and funds), and savvy users who know exactly what they want, and you have a situation which makes it very difficult to stay ahead in today’s market.  That’s where we come in.

We can help you evolve & harness technology for growth

We have over 17 years of experience in helping organisations harness technology for growth. We can asses your current situation, challenges and strengths, and help you devise a strategy that fits your organisation.  If you are looking to make a change to your current system portfolio, we can also explain the options and help you choose the best one for your needs.

We conduct workshops, including stakeholder alignment sessions, in order to ensure that everyone has a chance to voice their opinions and contribute to the decisions.  We provide a wealth of information about the options at hand, to help you make the decision best suited to your organisation, your goals and your audience. Once decisions are made, we help make sure everyone is on board and conduct training sessions if necessary to empower team members to make the best use of the chosen solution. We help with change management across the organisation.

We don’t just advise, we deliver – One of our greatest strengths is our ability to deliver the chosen solution.  We specialise in system integration and complex web projects, making us perfectly placed to not just help you choose your path to success but also to carry it out so that you receive a ready-to-use solution.  We’re also very experienced in working with 3rd party suppliers and managing the entire production and implementation process.

The situation might seem challenging, but with an experienced partner by your side, it is also a fantastic opportunity to go higher and further than ever before.

START MAKING THE MOST OF YOUR DIGITAL ASSETS

Having a clear digital strategy and roadmap makes it easier for your internal team to understand the way forward and ensures that everyone is working towards a common goal.  Your IT, Marketing, Comms, Fundraising, Membership and other divisions can all be united in their view of the future. This makes is possible to unleash a multitude of previously untapped opportunities, to the benefit of both your audience (customers, members, donors, etc) and your internal team.  For example, creating opportunities for online engagement, automating tasks, allowing for online self-service, better data management, better data utilisation and much more.

STREAMLINE FOR THE FUTURE 

Trends continue to change. Technology continues to evolve.  We can help ensure you are always one step ahead.  By defining meaningful KPI’s (Key Performance Indicators) and continuously monitoring them, we can help you make changes in real-time to optimise your digital platforms and make data-driven decisions.  By staying on top of the latest technological advancements, we can also help you plan, prepare and streamline for bigger changes that still lay ahead.  Change is necessary for any organisation that wants to keep up in today’s dynamic world.  We can help manage that change and make it easier for everyone involved to embrace the future and adopt a flexible attitude towards ongoing change.