Winning Websites for Membership Organisations
An agency that understands membership organisations
The digital landscape has shifted massively over the last few years, with technology evolving rapidly and changes in device usage, social media trends, search engine algorithms and more constantly occurring. This, coupled with the fact that many membership organisations have aging legacy systems which are used to manage membership data, make it challenging for many UK membership organisations to stay ahead in today’s digital world. But these obstacles also create a fantastic opportunity for organisations that are keen to take a leap into the digital future.
We have spent the last 15 years providing effective digital solutions for clients in the membership sector, with proven results. We enjoy turning these challenges into opportunities and working together with the organisations to find bespoke solutions that fit their needs. We like to keep on top of the latest digital trends in the sector and conduct research to make sure we are always able to provide the best solution possible. We are excited to take part in the digital revolution of the membership sector and to see the impact this work is having on the organisations and their members.
Member Joining, Engagement & Retention Online
The average person picks up their phone 85 times a day and spend a total of 5 hours browsing the web and using apps. Your members are increasingly performing more and more of their day-to-day tasks online, so they also expect to be able to engage with your organisation’s website in a similar way.
Providing your audience with a seamless user journey and reducing friction in the member joining process (online registration) will increase your joining rate. Creating a website that allows for a high level of self-service, is personalised and engaging, will increase member satisfaction and retention.
Part of what we do, through different user experience research methods, is discover the most important aspects of the online experience for your specific digital audience. We can then tailor fit a solution to your needs and help ensure your organisation meets it’s goals.
Our Services for the Membership Sector
We provide a full range of digital services for membership organisations, including:
- Digital Strategy and Consultancy
- User Experience Research and Design
- Web Design and Graphic Design
- Website Development & Mobile Web Development
- System Integration
- Website Maintenance and Support
We have been creating beautiful and effective websites for the membership sector for over 17 years.
But more importantly, we are system integration experts. We can integrate your website with your organisation’s bespoke CRM, billing system etc, allowing your organisation to add a multitude of features to the site which will enhance the member’s online experience and level of self-service, while saving your organisation valuable time and resources by automating and streamlining processes.
Our Work for the Membership Sector
We pride ourselves on providing solutions that get results and make an impact. We invite you to take a look at some examples of our work for membership organisations.
Our clients include:
Recent Case Studies:
- The Institute of Materials, Minerals & Mining – Complex System Integration
- The Fostering Network – Optimising Membership Features
What our clients have to say about us:
The new website has allowed us to present our activities in a much more visual way, give identity to our activity groups and make use of the great images that represent our industry sector. All in all that makes for a much more attractive site. We’re also pleased with the flexibility Drupal 7 gives us to manage and present our content, and in the back end the ability to manage users and view user data is very valuable. – Dr Nuna Staniaszek, Director of Communications at IOM3
We are delighted with the new look and functionality of our website. Every month thousands of people – many of whom are first time visitors – come to our site to find out more about our work transforming the lives of fostered children, and it’s vital that they have a positive user experience and can navigate their way around the site easily. That’s why the new structure of our site is so important and is proving to be so effective. – Daniel Sinclair, Comms Manager at The Fostering Network
Thank you again for Pedalo’s work on the new site, I am getting great feedback. What we created is now becoming a notable resource for the London Youth community which is great to see. I appreciate the guidance provided by Pedalo which made the entire process enjoyable, and the attention to detail central to your operation means I can feel comfortable as an HLF Project Manager to pass on the site with knowing it will be utilised and function well for the people it was created for. – Andreas Persson, Project Manager at St. Andrew’s Club
Membership sector research, guides and tools
We are constantly updating our membership sector blog which is focused on digital themes and helpful information for membership organisations, in it you can find free downloadable guides, reports and more.
To hear more about how we can help your organisation, or to see more examples of work we have been doing for our clients, click on the buttons below.