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We began with a thorough review of Clinical Skills’ existing systems and processes, finding that they were hampering progress and did not meet with the company’s wider needs and goals. We then designed and built a new technical framework and Drupal website, ensuring core functionality and data assets were retained, whilst also enabling greater future adaptability, enhanced interoperability, and higher-quality and more visually-appealing user interfaces.

The new system has enabled Clinical Skills both to build stronger, longer-lasting relationships with users and to provide additional services, therefore allowing them to retain clients, reach new markets and boost income. We collaborated with Clinical Skills and communicated clearly throughout the process by providing a single point of contact and regularly discussing technological options and ensuring a close fit with the company’s strategic priorities.