A user experience or UX survey is a popular method used to find out who your users are, what they want, what they do and how they interact with your website. The survey offers a set of questions used to gather user’s opinions, ideas and feelings about your website or application.
The benefits of a UX survey
- Provides a better understanding of who your users are
- Stakeholders can be confident that the design is based on user research
- Reduces the risk of designing poor solutions for users
- Identifies what the users’ needs and goals are
How is it done?
As with any research we conduct, it is important to identify the objectives. We develop simple but effective questionnaires, eliciting a mix of objective multiple-choice and open questions to receive the best and most informative outcome, which we then apply to our design solution. This can be achieved either remotely online or with small sample groups offline.
What will you discover?
The results of the survey will help you to identify the areas which can most be improved. The report contains useful users’ opinions and suggestions, which can be used throughout the design process. We can also develop interactive wireframe solutions for our recommendations.
Want to know more about your users? Get in touch for more information.